Terms and Conditions

Welcome to https://drioluxe.com/ (the “Website”). The Website is operated by DSPACE TECHNOLOGIES PRIVATE LIMITED (“Company,” “we,” “our,” or “us”). By accessing or using this Website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our Website.

2. Eligibility

• You must be at least 18 years old to make a purchase.
• By placing an order, you confirm that all details provided are accurate and complete.

3. Product Information & Availability

• We strive to ensure that all product descriptions, images, and prices on our Website are accurate.
• However, we do not guarantee that the descriptions, pricing, or any other content on the Website is error-free.
• All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Pricing & Payment

• Prices for our products are listed in Indian Rupees (INR) and are subject to change without notice.
• We accept online payments through secure payment gateways.
• The Company is not responsible for any additional charges levied by banks or payment providers.

5. Order Confirmation & Cancellation

• Once you place an order, you will receive an order confirmation email.
• We reserve the right to cancel or refuse an order at our discretion due to pricing errors, stock unavailability, or suspected fraudulent activity.
• Customers may cancel their order before it has been shipped by contacting us at info@drioluxe.com.

6. Shipping & Delivery

• Please refer to our [Shipping Policy] for details on shipping timelines, charges, and delivery terms.
• We are not responsible for delays caused by external factors such as courier issues, natural disasters, or government regulations.

7. Returns & Refunds

• Please review our [Return and Refund Policy] for details on eligibility, procedures, and refund timelines.
• Personalized or customized jewellery is non-returnable unless defective.

8. Intellectual Property

• All content on the Website, including images, text, graphics, and logos, is the exclusive property of DSPACE TECHNOLOGIES PRIVATE LIMITED.
• Unauthorized use of any content from the Website is strictly prohibited.

9. User Conduct

By using this Website, you agree not to:

• Engage in fraudulent or unlawful activities.
• Post misleading, false, or harmful content.
• Interfere with the functionality of the Website or attempt to breach security features.

10. Limitation of Liability

• We do not guarantee that the Website will be error-free, uninterrupted, or secure.
• In no event shall the Company be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or products.

11. Indemnification

You agree to indemnify and hold DSPACE TECHNOLOGIES PRIVATE LIMITED harmless from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

12. Privacy Policy

Your personal information is protected under our [Privacy Policy]. By using our Website, you consent to the collection and use of your data as outlined in our Privacy Policy.

13. Governing Law & Jurisdiction

• These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

14. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. The revised Terms will be posted on this page with an updated effective date.

15. Contact Us

For any questions regarding these Terms, please contact:

DSPACE TECHNOLOGIES PRIVATE LIMITED
Address: # 32, 8th Cross, Geleyara Balaga, J S Nagar, Saraswathipuram, Nandhini Layout, Bangalore – 560086.
Phone: 9513344545
Email: info@drioluxe.com

By using our Website, you acknowledge and agree to abide by these Terms and Conditions.